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FAQ

  • I see a name I like on Name Cookie. How do I buy it?

    We've made choosing an affordable, premium domain name incredibly easy. Simply add your desired name to cart and check out! We securely accept all major payment options.

  • What comes with my domain name purchase?

    You will receive the exact domain name that is advertised as well as the high quality logo pictured for that domain name. Logos will be emailed to you in either .PNG or .JPG format within 48 hours.

  • What is the domain name transfer process?

    You will need to create a free Godaddy account to accept the domain transfer. Upon checkout on our website, simply enter in your Godaddy user email and Godaddy customer number in the order notes section. After we receive your information, we will initiate the domain transfer to push the name to your Godaddy account within 48 hours. You will have to "accept" our push to your account to complete the transfer. Please allow up to 3 to 5 business days from purchase to receive your name.

  • How long does it take to transfer the domain name to me?

    It generally takes 3 to 5 business days to receive your new domain name in your Godaddy account.

  • I noticed the Name Cookie name that I like is also listed on Godaddy, can I buy it there instead?

    Yes! Most Name Cookie names can easily be purchased directly on Godaddy for even faster checkout! Please note, the Name Cookie names listed on Godaddy are slightly higher to help go toward the commission fees that Godaddy charges us. If you elect to purchase your domain from Godaddy your final purchase price and terms will be subject to Godaddy terms. We offer this option to our customers for added peace of mind. If you decide to go directly through Godaddy, they will initiate and oversee the entire transfer process. If you would still like your logo, please right click it on our site and “Save As”, or email us and we’ll get it to you ASAP.

  • Do you guarantee trademark availability?

    No. There is no definite way to know what market, or country you will file a trademark in, therefore we do not guarantee trademark search on any of our market place names. You may independently hire someone to search for you, or you can check here: uspto.gov.

  • Is the price real?

    Absolutely! If you see a name you like, please get it. It might not be on the market long. We are the first and only premium, domain name market place solely dedicated to providing affordable domain names. Our goal is to help small, mid-sized, and even larger business owners find great names at great prices. We know how hard it may be to find catchy names. We also know that affordability is scarce in today's market. Quality domain names can cost thousands of dollars. Here, at Name Cookie, many of our domain names are priced significantly below appraisal value. Our dedication to quality and affordability is inspired by our love for helping businesses succeed. After all, you’ve got so many other things on your plate as a business owner, finding a great, affordable domain name shouldn’t be one of them.

  • Do you offer returns?

    No. Due to the nature of our products being digital, all sales are final. To ensure quality, our domain names are exactly as advertised, so you know the name you see is exactly the name you get. If you have any questions about a name, please feel free to contact us and we’ll try to get back to you as soon as possible.

  • What is We Name it ™?

    Our “We Name it ™” service is a custom brainstorming service. If you don’t see a name you like in our marketplace, we can brainstorm available domain names to meet your unique needs. Our expert team has over 15 years of experience in branding and we have collectively named over 3,000 companies over the past decade. To learn more, visit here.